Smiling woman wearing a helmet and gloves climbs a knotted rope net surrounded by green foliage during an outdoor adventure activity.
Travel Brands

GLOBAL + MULTILINGUAL + OMNIRESONANT

Multinational, record engagement results and always reaching beyond client goals. From reconnecting post-covid and building digital experiences, to creating international site systems and first of a kind apps.

Role

CREATIVE LEADERSHIP FOR GLOBAL BRANDS

As the Creative Lead for a team charged with breaking new ground, I assembled media-agnostic cross-functional professionals that allowed us to tackle ever-evolving challenges with a digital-first approach. This enabled us to create emotional, useful, and effective omniresonant campaigns with attributable and measurable results.

Smiling woman wearing helmet and gloves climbing a rope net in a forest adventure course.
Laptop screen displaying a website about dining in Mexico City with tacos image, alongside a smartphone showing a chat interface in Spanish for SPG Digital Concierge, with two smart speakers in front.
HOTELS

ADAPTING TO NEW SEARCH BEHAVIORS

Before LLM models emerged, my teams were already harnessing AI to make key travel information available when and howusers needed it.

Continuously evolving with user needs, we created and built rich content experiences, voice platforms and digital concierges using always the latest and greatest technology has to offer.

AIRLINES

INNOVATION
AT EVERY STEP

From TV campaigns and outdoor to OLV, a social media soap opera and even a PSA at 30,000 feet; we did it all. I have always encouraged my teams to use every tool in the arsenal.

Now every industry has its challenges, but airlines are like the canary in the coal mine. One memorable success I can share: when Covid hit, we had the challenge of keeping an airline top of mind when there was no travel. We not only did so, but then helped pull it out of the brink of destruction, while adapting to brand new mindsets and ever changing traveler needs.

And well, we made it happen.

Collage of travel images including a skier jumping on a snowy mountain, a Copa Airlines plane flying over turquoise water with 'Make It Happen' text, a happy family walking on a beach with the same text, and a laptop screen showing two surfers in the ocean at sunset with Copa Airlines branding and 'Make It Happen' text.
Collage promoting travel destinations including a family on a sunny Florida beach near a colorful lifeguard tower, a Panama Canal bridge at sunset, and a smartphone screen advertising Panama Stopover by Copa Airlines.
DESTINATIONS

BREAKING
REVENUE
GOALS

Maintain a destination top of mind, drive demand and increase visitations.

This is accomplished through engagement strategies, generating unique, locally sourced travel content and lots of creativity.  A disciplined heartbeat allows destinations to obtain lower CPC rates, organic conversation growth and in the case of Visit Florida:

200% OTA revenue growth
4.6 billion impressions
11% incremental visits.

RESONANCE

THE TRAVELER'S JOURNEY

Understanding and building upon The Traveler's Journey from inspiration all the way through to advocacy,  and utilizing diverse media touchpoints, we constantly developed new skills to meet them where they were—from editorial content and documentary production to personalized CRM and AI experiences.

This enabled us to orchestrate comprehensive content across print ads, outdoor, broadcast, OLV, websites, social, articles and blogs, to inspire through unique insider travel perspectives. By generating conversations with travelers, we created a two-way dialog that became the inspiration for flight bookings, destination visits, select hotel stays, guided or independent exploration and sharing. We became their travel companion throughout the full journey.

Collage of Copa Airlines travel images: surfer with 'Time to Disconnect,' woman on beach in Punta Cana, skier on snowy slope, hiker on mountain in Mendoza, and airplane over ocean with text about on-time performance.

Ready to Get Unstuck?

Let's craft breakthrough campaigns that resonate across global markets and drive meaningful brand connections